Under the Home tab, click on “Junk” 
Select “Junk E-mail Options”
In the popup window, click on the “Safe Senders” tab
Click the Add button, then Either:
- enter the domain (eg. mandrillapp.com) you wish to whitelist OR
- enter the email address (eg. helpdesk@c21affiliated.com) you wish to whitelist
Click OK, and click OK
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